Howdy! I've dredged the forums and have been unable to find a solution to my current problem:
I'm trying to downgrade an Asus X552EA-DH42 from Windows 8 to Windows 7. Everything seemed to be going well, but once the OS boots, it's unable to find the USB drivers.
Specifically, there's the little exclamation point in the Device Manager, Windows Update can't find the driver, flash drives don't appear under My Computer... and yet the light on the flash drive lights up when it's plugged in.
CPU-Z tells me that I'm working with an Asus X550EA model motherboard, with AMD ID1536 chipset and an AMD A55/A60M Southbridge.
I've tried going to American Megatrends Inc (the motherboard manufacturer) to update the BIOS, but that redirects me to a paid 'service' that tells you what drivers you're missing. Not interested.
I've also gone to the AMD website and updated the drivers, which solved the SM Bus Controller that I was missing after the downgrade, but the USB drivers are nowhere to be found.
Any suggestions?
As a side note, I'm really impressed by the quality and responsiveness I've seen in the Tom's Hardware forums. That said, please don't tell me to just use Windows 8 and download Start8 or whatever it's called.
UPDATE: I should add that I've checked and rechecked the ASUS website for my product model, and all I've found are Windows 8 and Windows 8.1 drivers. I've also tried those, to no avail.
I'm trying to downgrade an Asus X552EA-DH42 from Windows 8 to Windows 7. Everything seemed to be going well, but once the OS boots, it's unable to find the USB drivers.
Specifically, there's the little exclamation point in the Device Manager, Windows Update can't find the driver, flash drives don't appear under My Computer... and yet the light on the flash drive lights up when it's plugged in.
CPU-Z tells me that I'm working with an Asus X550EA model motherboard, with AMD ID1536 chipset and an AMD A55/A60M Southbridge.
I've tried going to American Megatrends Inc (the motherboard manufacturer) to update the BIOS, but that redirects me to a paid 'service' that tells you what drivers you're missing. Not interested.
I've also gone to the AMD website and updated the drivers, which solved the SM Bus Controller that I was missing after the downgrade, but the USB drivers are nowhere to be found.
Any suggestions?
As a side note, I'm really impressed by the quality and responsiveness I've seen in the Tom's Hardware forums. That said, please don't tell me to just use Windows 8 and download Start8 or whatever it's called.
UPDATE: I should add that I've checked and rechecked the ASUS website for my product model, and all I've found are Windows 8 and Windows 8.1 drivers. I've also tried those, to no avail.
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